Refund policy

30-Day Return & Money-Back Guarantee

We want you to feel confident ordering from us. Eligible physical products may be returned within 30 days of delivery.

FretView™ 30-Day Money-Back Guarantee

FretView™ is backed by a 30-day money-back guarantee. You may try the product normally, and if you are not satisfied, you may request a return within 30 days of delivery.

To qualify, the item must be returned with its included parts and accessories and must not be intentionally damaged, altered, or excessively worn beyond normal product testing.

How to Start a Return

Contact us at dayanna777@msn.com before sending anything back. Include your order number and a brief reason for the return. We’ll provide return instructions.

Return Shipping

Customers are responsible for return shipping for change-of-mind or satisfaction-guarantee returns. If an item arrives damaged, defective, or incorrect, contact us and we’ll help resolve the issue.

Refunds

Once an approved return is received and inspected, the refund will be issued to the original payment method. Bank or card processing times may vary.

Items that have been intentionally damaged, materially altered, or returned without essential included components may not qualify for a refund.

Nothing in this policy limits rights available under applicable consumer protection laws.